Terms & Conditions.

Agreement between User and The ÔM Journey

This website is operated by The ÔM Journey. Throughout the site, the terms “we”, “us” and “our” refer to The ÔM Journey. The ÔM Journey offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms and Conditions”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our services

The ÔM Journey has been designed to help, support and guide the mother on her path to motherhood. We offer support and connection with our community, expert guidance with our education program, special events and a place to rest with our 5-star postpartum sanctuary.

It is important to note our founder Juliane Landelle has carefully created and developed The ÔM Journey services as to care for mothers-to-be and new mothers in the UAE.

The ÔM Journey welcomes everyone to use and enjoy our services. We do, however, reserve the right to refuse access to those that we deem as having misused our service in any way, in contravention of our Terms and Conditions or otherwise.

We retain the right to make amendments to our service, brand, products or prices, at any time without notice or consequence.

Joining Cômmunity

By becoming a member of Our Cômmunity, You agree to comply with and be bound by these Terms. If You do not agree to these Terms, please do not join Our Cômmunity.

1. Membership Benefits

As a member of Our Cômmunity, You will enjoy the following benefits:

1.1. Connect with Fellow Mums:

  • You will have access to a vibrant and supportive community where You can connect with other mums and mums-to-be.

  • You can share Your experiences, seek advice, and build lasting friendships within the community.

1.2. Private Facebook Group:

  • You are invited to join Our private Facebook Group, where You can engage in discussions, ask questions, and stay updated with the latest happenings within Our Cômmunity.

  • Our pre and postnatal partners will be available to reply to any questions You may have.

  • While our partners are pre and postnatals experts, we strongly recommend that you consult with your healthcare provider for any specific inquiries or concerns related to your pregnancy and postpartum journey. Your healthcare provider can offer personalized advice and guidance tailored to your individual needs and circumstances.

  • The Facebook group is private and accessible only for The ÔM Journey members, The ÔM Journey associates, and The ÔM Journey partners.

1.3. Personalized WhatsApp Group:

  • You can join The ÔM Journey WhatsApp Community to connect with mums and mums-to-be in the same stage of motherhood as You.

  • It is the responsibility of the member to find and join the specific group that aligns with her stage of motherhood.

  • The WhatsApp groups are exclusive and private for The ÔM Journey's members.

  • The founder of The ÔM Journey will be present in each group and may send messages related to The ÔM Journey's business activities. Additionally, the founder will be available to reply to women's questions if required and needed.

  • Members have the option to leave the WhatsApp group at any time to manage their own participation.

1.4. Online Q&A's and Webinars:

  • Gain valuable insights and knowledge from our partners, pre and postnatal experts through Q&A sessions and webinars.

  • Information about upcoming events can be found on our website, and Zoom access links for the Q&A's and webinars will be sent to Your email. This is Your responsibility to join the virtual events and be on time. 

  • Q&A's and webinars will be conducted by partners of The ÔM Journey. The ÔM Journey is not responsible for the content, advice, or statements provided by these partners, and any information or guidance received should be used at your discretion.

  • Q&A's and webinars will be recorded and added to the private member area of the website. The content will be available exclusively to members of Bloôm.

  • The ÔM Journey will organize at least one Q&A and one webinar monthly to ensure a variety of topics and schedules. The timings for Q&A's and webinars will vary, sometimes occurring during the week and other times on weekends, with different time slots to accommodate the availability of our diverse membership base.

1.5. Monthly Meet-ups:

  • Connect with other mums in person at our monthly meet-ups. You understand that Cômmunity is new that you could be the only woman participating in a meet-up.

  • The details of these meet-ups will be shared on Facebook, through our newsletter, and within the WhatsApp groups.

  • During the meet-up, no drinks or food are provided by us. You can purchase anything you want directly where we will be meeting.

  • Meet-ups will be organized monthly in Abu Dhabi and sometimes Dubai, depending on the demand.

  • The founder of The ÔM Journey or a representative may occasionally attend the meet-ups, but this will not be automatic.

  • Meet-ups will be informal and provide an opportunity to connect with other women in a casual and friendly manner.

1.6. Plan Your Postpartum Digital Booklet:

  • Access our "Plan Your Postpartum" digital booklet, an invaluable resource for navigating the postpartum period.

  • You can download this booklet directly from Our website in Your Member Area as a PDF.

  • While this booklet is a useful resource provided by The ÔM Journey, we strongly recommend that you consult with your healthcare provider for any specific inquiries or concerns related to your postpartum journey. Your healthcare provider can offer personalized advice and guidance tailored to your individual needs and circumstances.

1.7. Membership Website Portal:

  • Members will have access to a private website portal upon purchasing Cômmunity access. It is the responsibility of each member to connect to the portal to access resources and content.

2. Membership Eligibility

By joining Our Cômmunity, You affirm that You are a mother or an expectant mother, or otherwise eligible to participate in the services and resources provided by Us. Membership is not transferable and is intended solely for individuals meeting this criterion.

3. Privacy and Data Usage

We take Your privacy seriously. Please refer to Our Privacy Policy [insert link] to understand how We collect, use, and protect Your personal information.

4. Code of Conduct

As a member of Our Cômmunity, You agree to abide by our Code of Conduct, which includes treating all members with respect and refraining from any discriminatory, harassing, or harmful behavior within the community.

5. Payment Non-Refundability

Please note that all payments made for membership in Our Cômmunity are non-refundable. Once payment is made, it cannot be refunded or reversed for any reason. By becoming a member, you acknowledge and agree to this non-refundable payment policy.

6. Termination of Membership

You will have access to Cômmunity for a minimum of 365 days from the day of purchase. After that period, We reserve the right to terminate Your membership at Our discretion, with or without cause. You may also voluntarily terminate Your membership at any time by notifying Us in writing.

7. Changes to Terms and Benefits

We may modify these Terms or the membership benefits at any time, and any such changes will be effective upon notice to You. It is Your responsibility to review these Terms regularly to stay informed about any updates.

Electronic Communications 

Visiting the-omjourney.com or sending emails to hello@the-omjourney.com constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing. 

Privacy

We know that your privacy is important to you. The ÔM Journey handles all private and personal information sensitively and confidentially. For more information on our privacy practices and procedures please see our Privacy Policy.

Children Under 18

The ÔM Journey does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use the-omjourney.com only with permission of a parent or guardian. 

Links to Third Party Sites/Third Party Services 

the-omjourney.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of The ÔM Journey and The ÔM Journey is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. The ÔM Journey is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by The ÔM Journey of the site or any association with its operators. 

Certain services made available via the-omjourney.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the the-omjourney.com domain, you hereby acknowledge and consent that The ÔM Journey may share such information and data with any third party with whom The ÔM Journey has a contractual relationship to provide the requested product, service or functionality on behalf of the-omjourney.com users and customers. 

No Unlawful or Prohibited Use/Intellectual Property 

You are granted a non-exclusive, non-transferable, revocable license to access and use the-omjourney.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to The ÔM Journey that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site. 

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of The ÔM Journey or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. 

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. The ÔM Journey content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of The ÔM Journey and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of The ÔM Journeyor our licensors except as expressly authorized by these Terms. 

Use of Communication Services 

The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"). You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. 

By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations. 

The ÔM Journey has no obligation to monitor the Communication Services. However, The ÔM Journey reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. The ÔM Journey reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever. 

The ÔM Journey reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in The ÔM Journey's sole discretion. 

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. The ÔM Journey does not control or endorse the content, messages or information found in any Communication Service and, therefore, The ÔM Journey specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized The ÔM Journey spokespersons, and their views do not necessarily reflect those of The ÔM Journey. 

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials. 

Materials Provided to the-omjourney.com or Posted on any The ÔM Journey Web page 

The ÔM Journey does not claim ownership of the materials you provide to the-omjourney.com (including feedback and suggestions) or post, upload, input or submit to any The ÔM Journey Site or our associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting The ÔM Journey, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission. 

No compensation will be paid with respect to the use of your Submission, as provided herein. The ÔM Journey is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in The ÔM Journey's sole discretion. 

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions. 

International Users 

The Service is controlled, operated and administered by The ÔM Journey from our offices within the UAE. If you access the Service from a location outside the UAE, you are responsible for compliance with all local laws. You agree that you will not use the The ÔM Journey Content accessed through the-omjourney.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations. 

Indemnification 

You agree to indemnify, defend and hold harmless The ÔM Journey, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. The ÔM Journey reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with The ÔM Journey in asserting any available defenses. 

Arbitration 

In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Law No. 6 of 2018 on Arbitration conducted by a single neutral arbitrator and administered by The Abu Dhabi Commercial, Conciliation and Arbitration Centre, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Law No. 6 of 2018 on Arbitration governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions. ‍

Liability and Indemnity

To the maximum extent permitted by law, The ÔM Journey cannot be held liable or responsible for any loss or damage that any person may suffer as a direct or indirect result of accessing our website or utilising our services.

Reliance

All content, information and imagery provided through the The ÔM Journey website or brand, or through customer service correspondence with our staff, is intended strictly for general purposes. The ÔM Journey does not make any guarantee (express or implied) as to the accuracy, currency, reliability or completeness of any materials provided.

Termination/Access Restriction 

The ÔM Journey reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of Abu Dhabi and you hereby consent to the exclusive jurisdiction and venue of courts in Abu Dhabi in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section. 

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and The ÔM Journey with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and The ÔM Journey with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English. 

Changes to Terms and Conditions

The ÔM Journey reserves the right, in its sole discretion, to to make amendments the Terms and Conditions at any time, without notice or consequence. The most current version of the Terms will supersede all previous versions. The ÔM Journey encourages you to periodically review the Terms to stay informed of our updates. 

If you have any questions or concerns regarding our service, products or our Terms and Conditions, please contact us directly at hello@the-omjourney.com

Contact Us 

The ÔM Journey welcomes your questions or comments regarding the Terms:

CLOELAND EVENTS ORGANIZERS CO. L.L.C Business Licence 1253091

Dubai | UAE

Emailress: hello@the-omjourney.com

Telephone number: +971 501882062

Effective as of August 10th 2023